Email etiquette – what grinds your gears?

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Email has become an essential part of everyday communication. Some people love it, others hate it, but there is no getting away from it. Personally, I think email is a useful tool, working virtually it is a key part of my communications with my clients. That said, there are a few email habits that do make me grumble, here’s a list of my email pet dislikes. Continue reading “Email etiquette – what grinds your gears?”

Tips & Tricks: how to email merge using Outlook

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Sending emails to contacts has become easier with the development of online email marketing tools.  You can easily make professional looking emails and personalise them to the contacts in your list. In addition, there are options to track your emails, find out if people are opening them and even work out which links they are clicking on. Continue reading “Tips & Tricks: how to email merge using Outlook”

The Microsoft solution to a Gmail problem on Apple

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Previously, I’ve written about my dislike of conversation view for emails. Some people love it – I am not one of them. I find it confusing and often miss emails as a consequence. Continue reading “The Microsoft solution to a Gmail problem on Apple”

Take Control of your Emails

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I have recently been running workshops and giving presentations about time management. The question I often get asked is ‘how can I better manage my emails?’.  Unfortunately, there is no magic answer to this question. Emails are generated by others and you will never be able to stop them from emailing you. However, there are some things you can do to take back a little bit of control. Continue reading “Take Control of your Emails”

Searching in Outlook – Part One

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A study conducted by Warwick Business School in 2013 found that we send and receive a staggering 10,000 emails a year. So how do we find that one email that we know we received and filed safely, but just cannot find? Well, if you are using Outlook, there are lots of ways to refine your search so you can find that email.  Here’s the first of two blogs where I show you how you can refine the way you search in Outlook. Continue reading “Searching in Outlook – Part One”